Workplace communication is more important than you might think

Successful businesses have always been built on communication, but in today's ever-changing, fast-paced work environment, communication is more important than ever.

Companies that communicate effectively have employees who are 26 percent more committed to the company.

You can’t build trust without communication. And when you have open and honest conversations with your employees, they’ll be more committed to the company.

According to a study by CareerBuilder, companies that communicate effectively have employees who are 26 percent more committed to the company and 30 percent less likely to leave their jobs.

image phone off hook

It is essential to communicate effectively with both technical and non-technical audiences

In any technical industry, lets say for example software, it is important to be able to communicate with both technical and non-technical people. Technical people will be able to provide insights into how the software should be built, while non-technical people will be able to provide insights into how the software will be used.

Being able to communicate in a non-technical way is important because it allows you to build rapport with people who may not be familiar with technical jargon. It also allows you to explain technical concepts to non-technical people in a way that they can understand.

By being able to communicate with both groups of people, it will be possible to build software (or other technical products) that is both technically sound and user-friendly.

How to communicate effectively with both technical and non-technical audiences

It is necessary to be clear and straightforward while speaking with a technical audience. Utilize precise terminology and avoid hazy descriptions of concepts. Be prepared to respond to inquiries and provide thorough explanations.

When communicating with a non-technical audience, it is important to use clear and simple language. Avoid jargon and technical terms. Be prepared to provide examples and illustrations.

Management of expectations is essential in any workplace and organization

Expectation management is a process of setting, communicating, and managing expectations between team members and other stakeholders. It helps ensure that everyone is on the same page and knows what is expected of them.

There are a few key reasons why expectation management is so vital in the workplace:

  • 1. It helps to ensure that employees and employers are on the same page, and that everyone is clear about what is expected of them.
  • 2. It can help to avoid misunderstandings and conflict, as well as improve communication overall.
  • 3. It can help employees to feel more motivated and engaged in their work, as they know what is expected of them and can see how their efforts contribute to the company's success.
  • 4. It can help employers to better assess employee performance, and identify areas where improvement is needed.
  • 5. Ultimately, expectation management helps to create a more positive and productive work environment for everyone involved.

How to improve communication within a company

There are a number of ways to facilitate better communication within a business and with customers. Some tips include:

  • 1. Encourage open communication by creating an environment where employees feel comfortable communicating with one another, and with customers. This can be done by establishing ground rules for communication, such as respect and courtesy, and by encouraging employees to share information and ideas freely.
  • 2. Make communication a priority by setting aside time for employees to talk to one another, and by making sure that customer inquiries are handled promptly.
  • 3. Use technology to facilitate communication, such as video conferencing and instant messaging.
  • 4. Encourage feedback by soliciting input from employees and customers on a regular basis. This will help to ensure that communication is effective and that any concerns are addressed in a timely manner.

Conclusion

Communication is a crucial part of your business, and it’s not something that you can afford to ignore. It’s important to understand how communication can affect your company, both positively and negatively. By making sure that everyone knows what they are doing, you will be able to create a better product or service for your customers and make more money in the long run




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